All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and if you have paid online, we will refund you the total amount of your order, using the original method of payment.
Items offered on our website are only available for delivery to addresses in Qatar. We also do accept the orders through phone calls.
An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.
Unless there are exceptional circumstances, we make every effort to fulfill your order within given time frame or we shall inform you accordingly.
All orders will take minimum 2-3 hours from the order placement as mentioned in the website which may vary as per the stock and market conditions.
Time of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered.
You can provide special delivery instructions on the check-out page of our website.
Upon confirmed orders, as per the delivery schedule and instructions provided by customer, The products are hygienically processed and delivered to your doorstep by temperature controlled Reefer Vehicles. Air temperature of delivery vehicle 0°C to +5°C is maintained always.
Payment Terms and Processing Fees
Additional delivery charge for listed regions:
There will be an additional delivery charge in certain regions as mentioned in the below.
Note: Owing to the distance to which the delivery be made, we are compelled to charge a nominal delivery charge ranging from 10 QAR to 50 QAR for Abu Samra, Dukhan, Fuwayrit, Al Khor, Mesaieed, Shamal, Simaisma, Shahaniya, Ruwais, Dukhan.
Please Contact Our Sales Team Via WhatsApp to Get the Exact Time of Delivery and Delivery Charges.
Normal delivery: The order is processed quickly and delivered to you.
Same-day delivery: The order will be delivered on the same day. (Not applicable for customized orders)
Damaged Items in Transport:
If there is any damage to the packaging on delivery, contact us immediately at email@example.com and return the products.
Query or Questions:
If you have any questions about the delivery and shipment or your order, please contact us at firstname.lastname@example.org or 5030 9555